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Aaron โ€” Outbound marketing specialist for service businesses
1-800-OUTBOUND
Outbound.com โ€” AI marketing for service businesses
Coming soon ยท Customer app for HVAC companies

Turn one-time HVAC calls into lifetime customers.

Customers call you when the AC dies in July, then forget you exist until the next breakdown. The Customer App keeps you in their pocket โ€” driving annual tune-ups, maintenance memberships, and the recurring work that actually pays the bills.

Founding-customer pricingBuilt for HVAC business ownersNo spam, just launch updates
The repeat-customer problem for HVAC companies

Three things every HVAC company loses sleep over.

They only think of you when something breaks

AC dies on the hottest day in July. Furnace quits in January. The rest of the year you don't exist โ€” while your competitors are stealing maintenance work you should own.

Annual tune-ups get forgotten

Spring and fall maintenance is recurring revenue if customers book it. Most don't โ€” because nothing is reminding them when it's time.

Maintenance memberships feel invisible

You know contracts smooth out flat months. But signing customers up, getting them to actually book their visits, and making the value visible is a manual mess.

What's inside the app

Everything you need to keep HVAC companies coming back.

Loyalty program

Customers earn points after every job and redeem them for discounts on their next service. A real reason to call you back.

In-app booking

Past customers tap once to book their next service. The request lands straight in your Outbound dashboard.

Push notifications

Email gets ignored. Push notifications land on the lock screen โ€” maintenance reminders, promos, and review asks they'll actually see.

In practice

What it looks like for a HVAC business.

Loyalty rewards that fund maintenance memberships

Customer earns points after every service call and redeems them for free tune-ups, duct cleanings, or discounts on equipment upgrades. Membership feels like a deal โ€” and members stay subscribed instead of churning.

Push reminders for seasonal tune-ups

March 1st: every customer due for a spring AC check gets a push notification โ€” 'Time to schedule your spring tune-up. Book in one tap.' Email might sit unread for a week. The push gets opened in seconds.

Questions

What HVAC companies ask us

How does this work with our maintenance membership program?

Members see their plan, book visits in-app, earn loyalty points on every service call, and get push reminders for tune-ups. The app makes membership feel premium โ€” like they're getting their money's worth โ€” which is what keeps members subscribed.

What loyalty rewards work for HVAC?

The biggest wins are free annual tune-ups, discounts on duct cleaning or filter packages, priority emergency service, and rebates toward equipment upgrades. We'll help you pick rewards that drive the work you want more of.

Can we push seasonal reminders to specific customers?

Yes. Spring AC tune-ups go to customers due for one. Furnace inspections go out in October. Indoor air quality promos can target homes with the right service history. Targeted, not blast.

How do customers actually install the app?

After every service call your tech sends a text with a download link. You can also include QR codes on invoices, service stickers on equipment, and truck wraps. Every job becomes a chance to install.

When does the Customer App launch?

Late 2026. Join the waitlist and we'll email you the moment it's ready โ€” early waitlist members get founding-customer pricing.

Be first when the HVAC Companies Customer App launches.

Early waitlist members get founding-customer pricing locked in for life. We'll only email you with real launch updates.