The easiest way to grow your service business
Turn one-time plumbing calls into lifetime customers.
Most plumbers fix the leak, hand over the invoice, and never hear from that customer again — even though water heaters, drain cleanings, and emergency repairs are coming. The Customer App keeps you in their pocket so they call you first, not the next Google result.
Three things every plumber loses sleep over.
Customers forget you the day after the job
You handled the 2am leak. Six months later they have a clogged drain and Google someone else. There's no system keeping you top-of-mind.
Recurring revenue is sitting on the table
Annual water heater flushes, sewer line check-ups, drain maintenance — every one is repeat work you could be earning but aren't surfacing to past customers.
Review asks are awkward and usually skipped
You meant to ask. You forgot. Or they said sure and never did it. Reviews drive new plumbing leads, but the manual ask is broken.
Everything you need to keep plumbers coming back.
Loyalty program
Customers earn points after every job and redeem them for discounts on their next service. A real reason to call you back.
In-app booking
Past customers tap once to book their next service. The request lands straight in your Outbound dashboard.
Push notifications
Email gets ignored. Push notifications land on the lock screen — maintenance reminders, promos, and review asks they'll actually see.
What it looks like for a plumbing business.
Loyalty points after every service call
The customer earns points the moment you close the job. They redeem them for a free drain inspection or money off the next repair — a real reason to call you instead of comparison-shopping on Google.
One-tap rebook for annual services
12 months after a water heater flush, the customer gets a push notification: "Time for your annual flush — book in one tap." No phone tag. No forgotten emails. Just booked work.
What plumbers ask us
Is the app branded as my plumbing business?
Yes — your logo, your colors, your name on the App Store and Google Play. Customers see your brand, not Outbound's.
How do my plumbing customers actually get the app?
After a service call, they get a text with a download link. You can also include a QR code on invoices, business cards, and truck wraps so every job is a chance to install.
What loyalty rewards work for plumbing?
The plumbers we've talked to are leaning toward percentage discounts on future service, free annual inspections, and priority emergency response slots. We'll help you pick rewards that drive the recurring work you actually want more of.
How does the app handle emergency calls?
Customers can tap one button to request an emergency call-out, and the request lands in your existing Outbound lead dashboard — same place every other call and form lead ends up.
When does the Customer App launch?
We're targeting late 2026. Join the waitlist and we'll email you the moment it's ready — early waitlist members get founding-customer pricing.
Other service businesses
Be first when the Plumbers Customer App launches.
Early waitlist members get founding-customer pricing locked in for life. We'll only email you with real launch updates.